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Writer's pictureNirmal Raj

Why Does Every Grocery Delivery Service in the USA Need a Mobile App?



Long gone are the days when people used to visit local grocery stores and markets to buy basic household items. Gradually the concept of buying from stores was replaced by supermarkets, where a wide variety of items and selections could be found. But over time, we have seen the emergence of online stores, which are rapidly becoming popular and easily accessible through mobile apps. 9 out of 10 people in the US prefer buying their grocery items online, rather than going to the store, more so, with the spread of Coronavirus. With the evolution of technology, people have started relying upon their mobile phones for their day to day needs, starting from fruits and vegetables to eggs and meat, everything is available at their fingertips and will be delivered to their doorstep and they can have it all at the convenience of their own home. Thus, this has been the major reason behind the rapid surge in offline stores going digital. So, it has become crucial for every grocery service to have their own mobile food delivery app to match the pace of their competitors and not lag behind in the race, and this problem can be tackled by the Doordash clone.


Why do customers prefer buying groceries from a store having its own delivery app?


  • Easily accessible during Covid-19–

Mobile apps like Doordash are quite popular in the US for delivering food items, especially with Coronavirus on the rise. The pandemic has confined everyone to their homes and these mobile apps have become a boon to many as they are so easily accessible, thus, they have become dependent on apps for their daily requirements.

  • Authenticity of the product–

Having your own delivery app will make the customer to recognize your store as a brand and people by their very nature choose something branded, because they find it authentic. If you develop your app using top food delivery clone script, then your brand visibility will also increase.

  • Wide Variety to choose from–

A person can choose from a wide plethora of options provided in the app. With an User-friendly interface, the app will help them to filter their requirements to help them find exactly what they need, at ease.

  • GPS tracking–

For a grocery delivery mobile application, having the function of GPS (Global Positioning System) is immensely important. It is helpful for the delivery boy to locate the route and place of delivery, at the same time it helps in updating real-time tracking for the users, regarding the process of the order and delivery.

  • Push Notifications–

Push notifications help in letting the user know about the latest deals and festive discount offers first-hand by sending alerts, which enhances the engagement of the app.

  • Personalized offers and Coupons–

Using a mobile app to buy groceries comes with the benefit of getting a personalized discount offer if you are a regular or even get coupons that we generally aren't provided in a mall or store.

  • Customer Support–

With in-app calling and chatting, getting good customer support has been made readily available to the people, which in turn increases their trust towards the store and also they get a place to showcase their grievances, so that they can be helped with their order.

  • Ratings and Review–

The reviews by other customers help the users to choose the best quality product for themselves.

  • Digital Payment Gateways–

Digital payments are hassle free and don't require you to keep any change, especially when you're running errands. Coronavirus has made everyone choose digital payment methods instead of cash exchange so that the virus doesn't spread, and having a delivery app can help you to keep track of payment very easily.


Conclusion–

While keeping all these factors in mind, if you're thinking of opening your own grocery delivery app, then BSEtec is offering a one-stop solution to all your problems. With the Doordash Clone–a latest food delivery clone script, you don't need to invest a ton of money in building the app from scratch. It's customisable according to your preferences and will not take much time to develop, helping you cater the demands of your users within a week. Hope you build your app soon!




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